Vertu ASCENT X User's Guide download pdf (Page 25)

Security

Your Vertu phone has a number of security features that help to prevent:

• Unauthorised use of your Vertu phone when your SIM card is inserted.

• Unauthorised use of your Vertu phone if a different SIM card is inserted.

• Unauthorised use of your SIM card in another phone.

PIN code

The (4 to 8 digit) PIN (Personal Identification Number) code helps protect your SIM

card against unauthorised use. When the PIN code security feature is active, you

need to enter the PIN code each time you switch on your Vertu phone. If you

previously used your SIM card in another phone, the code will be the same.

To activate or deactivate the PIN code security feature:

1. From the Home screen, select Menu > Settings > Security.

2. Select PIN code request.

3. Select On to enable the PIN code request, or Off to disable it.

4. Enter the PIN code, then select OK. A confirmation message is displayed.

To change the PIN code:

1. From the Home screen, select Menu > Settings > Security.

2. Select Access codes > Change PIN code.

3. When prompted, enter the current PIN code, then select OK.

4. When prompted, enter the new PIN code, then select OK.

5. Enter the new PIN code again for verification, then select OK. A confirmation

message is displayed.

PIN2 code

The PIN2 code is used to protect the advanced user functions of your SIM card, for

example, fixed dialling. The PIN2 code must not be the same as the PIN code.

To change the PIN2 code:

1. From the Home screen, select Menu > Settings > Security.

2. Select Access codes > Change PIN2 code.

3. When prompted, enter the current PIN2 code, then select OK.

4. When prompted, enter the new PIN2 code, then select OK.

5. Enter the new PIN2 code again for verification, then select OK. A confirmation

message is displayed.

IMPORTANT: The SIM card will be blocked if you enter an incorrect PIN

code three times in succession.

If this happens, you will need to contact your service provider to obtain the

PUK (PIN Unblocking Key), and enter this on your phone.

The PUK cannot be changed. If you enter an incorrect PUK 10 times in

succession, your SIM card will be permanently blocked.

NOTE: The default setting for the PIN code security feature is defined by

your service provider. Some service providers do not allow you to disable

the PIN code request.

NOTE: The PIN2 code is supplied with some SIM cards. For more

information, contact your service provider.

IMPORTANT: The PIN2 protected features of your SIM card will be blocked

if you incorrectly enter your PIN2 code a number of times, normally after

three consecutive attempts.

If this happens, you will need to contact your service provider to obtain the

PUK2 (PIN2 Unblocking Key). Enter this on your phone to unblock the PIN2

code and restore your SIM card’s full functionality.

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Vertu ASCENT X User's Guide Page 25

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